Terms & Conditions for website use
We may revise these Terms at any time by amending this page. In some instances, additional terms will apply to Our specific products and/or services. To the extent such additional terms conflict with these Terms and Conditions of website use, the additional terms will prevail.
Accessing our site
Access to our Site is provided on a temporary basis and we reserve the right to withdraw access to our Site or amend the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms, and that they comply with them. You agree not to damage, interfere with or disrupt access to the Site or do anything which may interrupt or impair its functionality.
Anything on our Site may be out of date at any given time, and we are under no obligation to update it. We seek to ensure that information published on our Site is accurate when posted, but we cannot be held liable for its accuracy or timeliness and we may change the information at any time without notice. You must not rely on information on the Site and you acknowledge that you must take appropriate steps to verify this information before acting upon it.
We reserve the right to monitor and track your visits to the Site however this is unlikely unless there is a key need to do so for site safety reasons.
We are the owner or the licensee of all copyright, trademarks, design rights, database rights, confidential information or any other intellectual property rights (together the Intellectual Property) in our Site. The Intellectual Property in our Site is protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.
You are permitted to print and download extracts from the resources section from the Site for your own use on the following basis:
Unless otherwise stated, the copyright and other intellectual property rights in all material on the Site (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these Terms, any use of extracts from the Site other than in accordance with this licence for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Site automatically terminates and you must immediately destroy any downloaded or printed extracts from the Site.
Subject to this licence, no part of the Site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved. You agree not to adapt, alter or create a derivative work from any of the material contained in this Site or use it for any other purpose than for personal, non-commercial use.
While we endeavour to ensure that the information on the Site is correct, we do not warrant the accuracy and completeness of the material on the Site. We may make changes to the material on the Site, at any time without notice. The material on the Site may be out of date, and we make no commitment to update such material.
The express provisions of these Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.
The material on the Site is provided "as is", without any conditions, warranties or other terms of any kind.
We, any other party (whether or not involved in creating, producing, maintaining or delivering the Site), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Site in any way or in connection with the use, inability to use or the results of use of the Site, any websites linked to the Site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Site or your downloading of any material from the Site or any websites linked to the Site. Nothing in these Terms shall exclude or limit our liability for:
Purchase of Book
You may purchase as many books as you desire from this website. The delivery price is per book. If you would like to purchase more then 10 books, do get in touch with us via email or the contact form for special arrangement and savings on the delivery cost.
Delivery policy - What are your delivery costs?
Standard delivery for one book is £2.50 for customers in the U.K and Ireland. Delivery cost will vary for more than one book. Delivery cost will vary to ship everywhere else in the world.
How long will it take for my book to arrive?
We aim to process and ship your order within 2 working days. Standard shipping should take an additional 3-7 working days.
If I buy more than one item, will they be delivered at the same time?
We do try to keep orders together however if we do run out of items in stock, we may split your order in order to send the available items now and the rest when they become available in stock. This is likely to be on rare occasions.
Do you offer faster shipping?
For an additional fee we offer express shipping. This will offer faster delivery times once your order has been processed. Please contact us using our contact form to discuss further.
Can I change my delivery address?
You can change your address at any time during the Checkout Process.
However, because we process requests very quickly, once your order’s been placed it’s no longer possible to change the delivery address.
If you have made a mistake with your order, please get in touch as soon as possible and we will try and resolve any issues.
Do you provide an order tracking facility?
We don’t currently have an order tracking facility, for all of our orders, however some orders will come with tracking provided. If your order has tracking, it is likely you will receive tracking notifications from our delivery service provider.
Which delivery company do you use?
In the UK your order will be delivered using Royal Mail.
Delivery for international orders will vary by country. This will be calculated at checkout.
Problems, Returns and Refund Policy
If you are not satisfied with your order in any way, get in touch. We aim to provide excellent customer service and we will do our best to ensure you are pleased with your purchase.
It is important to note that we do not accept refunds unless there is a fault with the product you have purchased. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are happy to refund an item if it is defective, within 30 days of purchase or upon the return of your item.
If you return an item to us and request a refund due to a defect or error on our part we will be happy to pay for the postage cost to return it to us. Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution. If you return a book to us because you made a mistake, we will be unable to pay for the return postage.
Unfortunately, we are unable to refund an order that is older than 30 days from the day of purchase.
If you would like to discuss a refund claim please contact us.
To contact us if there is something wrong with your product, please email us at (email@example.com) or use the contact form.
How do I cancel my order?
We can only cancel an order if it hasn't yet been processed, packed and despatched. Usually items are processed within a matter of hours, so this limits our ability to cancel an order before this time.
What payment methods are available?
We accept payments by PayPal and by all major credit and debit cards (excluding American Express). Provided you have a compatible device or browser we are also able to take payment using Apple Pay or Google Pay.
Thank you for visiting our Site.